Overview    CIE    Service Offerings    Methodology    Results   Tools

The Foundation of our program management methodology leverages our collective experience across hundreds of successful engagements. Foundation involves effectively managing a comprehensive set of components ranging from resources to change, from technology to financials. Collectively, our quality management practices drive timely and measurable business results.

Project Management
Rigorously planning, tracking and reporting activities and issues – setting milestones and identifying the appropriate skills and levels of effort required to meet desired objectives.

Change Management
A methodology unto itself in which behaviors and reactions are understood, the vision is broadly communicated and all stakeholders are involved in the change effort.

Financial Management
Business case development, ROI calculations and ongoing monitoring and measuring of the overall financial impact of both the project and the proposed and assembled changes.

Performance Management
The design and development of a balanced set of measures – tracking Operational, Financial, Employee – and most importantly – Customer measures. Establish metrics and targets that will drive overall organizational effectiveness.

Resource Management
The approach to identifying the appropriate skills and levels of effort associated with proposed changes. Considerations are made for human factors relative to training and personnel development.

Knowledge Management
Knowledge transfer within the project, across the organization and the approach to developing, retaining and distributing domain expertise throughout the enterprise.

Technology Management
Tracking and insisting that proposed solutions are scalable, reliable and secure. Also understanding features, functionality and levels of integration and customization required to deliver in line with expectations.